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Customer Relationship Management (CRM) is a business strategy, not a technology. Successful companies are focused on finding and keeping the most important asset any business has; customers. One of the most exciting developments in CRM is the emergence of advanced open source CRM applications allowing customers to freely and deeply integrate multiple business systems in support of business strategy and not the other way around. By their very nature, open source applications are less expensive to acquire, deploy and support than proprietary solutions. Yet these systems provide enterprise-class security, scalability, and features at a price and in a form accessible to businesses of all sizes.
We offer:
- We customize and operate your CRM system either by utilizing your existing IT infrastructure/hosting service or from one of our computing centers.
- We frequently backup your data and commit to a service level agreement.
- We provide a set of plugins and extensions for your office programs to communicate conveniently with the CRM system.
- We continue to improve the CRM system and provide updates and upgrades
System customization.
- We maintain a 24/7 service hotline for all your questions, wishes or comments and in case there is any technical trouble.
Your Advantage:
- Immediate availability.
- No IT infrastructure investment required.
- No IT administration.
- No hardware and software updates.
- Capacity enhancements on short notice.
- You can focus on your core business.
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Cost advantage: Brainchild’s Solutions are low cost with high quality and flexibility – Brainchild leverages open source that eliminates exorbitant proprietary licensing fees and reduces the cost of customization and maintenance. |
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SMB Focus – Brainchild’s main focus is on small and medium businesses in the chosen domain on which we have rich experience. |
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Post implementation support at a negligible fee. |
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Simple Solutions: Majority of the solutions do not require any major H/W, S/W installations as the solutions are internet based. |
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Custom Made: Brainchild treats each business as a unique entity having different challenges and opportunities. Brainchild studies your problems and provides custom made solutions rather than try to oversell already developed product like many other vendors. |
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